Returns policy

Utillife only accepts returns of unused items, or by reason of manufacturing default. Returns & exchanges on retail purchases (not bulk orders) are accepted within 15 days of your original purchase. If you would like to exchange a product for another one, please email a request with your original order number in the subject line to sales@utillife.com.

If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please include your contact details, including the order number, name, email address and phone number, with your goods.

The customer bears the cost of return for all returns due to change of mind.